Pathways towards Servitization

A trans-national study of Organisational Transformation

An ESRC funded project with the primary aim of developing organisational transformation pathways that manufacturers can follow to efficiently and effectively innovate their organisations through servitization, and compete through advanced services. The following research questions will be addressed: (i) What stages might an organisation expect to go through as it progresses towards servitization? (ii) What are the principal factors and forces that affect progression through these stages? (iii) How do these stages and forces interplay as a model to demonstrate pathways towards servitization? (Content)