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October 24, 2017

Earlier this week, I gave a keynote talk at the Future Manufacturing Conference 2017 at the Royal Bank of Scotland in Edinburgh. The conference was organised by the Scottish Manufacturing Advisory Service (SMAS), and the key theme was around the impacts of Industry 4.0...

February 2, 2017

One of the keep-coming-up questions I get when I talk about servitization is "what are the key examples that really demonstrate the scope of this concept?" Last month, I wrote a piece for The Conversation addressing "Will services be the saviour of manufacturing?"...

November 17, 2016

Yet again another sensational news surprised everyone in the world of manufacturing; GE Digital announced it is going to buy ServiceMax, a cloud-based field service management company, for around £730m. You may ask why (!), but the answer is very simple. GE estimates t...

August 10, 2016

Not only the mainstream magazines, but also some experienced practitioners and even scholars use the term business model and strategy interchangeably. Well, that's NOT quite right!

The below video by Harvard Business Review explains the difference in a very straight for...

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