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June 21, 2017

As part of our industry engagements and collaborations, we have been working closely with the UK Road Transport Industry. During the last 2 years, we have conducted an extensive programme to understand the provision of servitization and advanced services in this indust...

September 14, 2016

In the past few weeks, Tim Baines and I spent a good amount of time to address what do we really mean by advanced services? How such services are different with notions such as solution, outcome based services etc.? This was a quite challenging task as several concepts...

August 1, 2016

Our latest research paper just got accepted for publication at the International Journal of Operations & Production Management (24 July 2016 - DOI: 10.1108/IJOPM-06–2015–0312). This paper consolidates the servitization knowledge base from the perspective of organisatio...

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