What Do We (really) Mean by Advanced Services?

In the past few weeks, Tim Baines and I spent a good amount of time to address what do we really mean by advanced services? How such services are different with notions such as solution, outcome based services etc.? This was a quite challenging task as several concepts have been developed to explain the evolution of the manufacturing operations to deliver services. Services have been defined and classified in the Product-Service Systems (PSS), Services Marketing, and Operations Management communities. In the PSS community, researchers have well established definitions and classifications for services, predominantly around product-oriented services that are more conventional services that a m

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