© 2019 DR ALI ZIAEE BIGDELI. 

I am a Senior Lecturer in Industrial Service Innovation at The Advanced Services Group, the centre of excellence in research and practice on servitization and advanced services within Aston Business School, Aston University.

My interests lie in the organisational change and business model innovation brought about when organisations move towards providing capabilities rather than just selling products on a transactional basis. In the past two years, I have been extensively engaged with both multinational and small/medium sized manufacturing firms in order to understand servitization in practice, and help the acceleration of the adoption and implementation of advanced services.

As part of my industry engagement activities, I have been the key member in founding a partnership of multinational manufacturing organisations, including Goodyear, BAE Systems, Daimler-Benz, DHL, Crown, Yanmar, and Ishida, and developed and facilitated more than 20 hands-on seminars for their senior executives to explore and accelerate the adoption of servitization.

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